When will I get my glasses?
The time for you to receive your glasses will depend on your order.
- A straightforward, simple single vision prescription will take up to 5-7 business working days.
- Special lens (thin lens, rimless) 10 business working days.
- Varifocal (Progressive) lens glasses will take 10-12 business working days. Depending on the prescription or complexity it can take longer on occasions.
- Non-prescription glasses, up to 5 business working days.
- Home trial glasses, within 5 business working days.
*We aim to make your glasses with the best possible care and within the time specified above. But if due to any unforeseen circumstances the glasses don't pass final checks, they have to be processed again in our Lab to make them right. In which case your glasses can take longer than the specified time.
If you need your glasses urgently, you can email us directly to let us know on firstname.lastname@example.org once you have placed your order.