Terms & Conditions for Home Trial
Your Home Trial is Free.
Your Home Trial box should be back with us 7 days after the day you have received the Home Trial order. You can return us all of the frames included in your Free Home Trial order and then buy the glasses you like the most. If you prefer, you can also keep any glasses you want and return the others. We will then charge you for the glasses you kept with the details previously checked in the card verification.
After the 7th day, we will send you an email reminder for you to return the Home Trial box. If we don’t hear from you the day after the email, we will proceed to charge your account with the value of the frames you ordered. If you decide to return the Home trial box in the next few days or already popped them in the post, please don't worry, we will refund the amount once we receive the glasses.
Customers are entitled to a maximum of 2 Home Trial orders. The third order for Home Trial would not be conceded by Mad About Specs. If you still want a third Home Trial order placed, please contact us first at firstname.lastname@example.org
Only in the UK. Home Trial scheme applies to the UK.
No quibble money back guarantee policy doesn't apply to glasses models that were previously tried at home.
Live chat, call us or email us should you have any questions.