Terms & Conditions for Home Trial
A Home Trial try on costs £8
If you place a final order with us, the home trial is free. The £8 is deducted from the final sale.
Your Home Trial box should be back with us 7 days after the day you have received the Home Trial order. You can return us all of the frames included in your Home Trial order and then buy the glasses you like the most. If you prefer, you can also keep any glasses you want and return the others. We will then charge you for the glasses you kept with the details previously checked in the card verification.
After the 7th day, we will send you an email reminder for you to return the Home Trial box. If we don’t hear from you the day after the email, we will proceed to charge your account with the value of the frames you ordered. If you decide to return the Home trial box in the next few days or already popped them in the post, please don't worry, we will refund the amount once we receive the glasses.
Only in the UK. Home Trial scheme applies to the UK.
No quibble money back guarantee policy doesn't apply to glasses models that were previously tried at home.
Live chat, call us or email us should you have any questions.